Privacy Policy

Last modified: December 16th, 2019

Who we are

Ora Expeditions is a wellness adventure business and program that helps travelers find great joy in life. This service includes a guided tour of New Zealand with a variety of activities aimed at providing a wellness experience. You can learn more about us on our About page.

OraExpeditions.com collects and uses personal data as needed in order for us to provide you with world-class wellness experiences (collectively, our “Services”). Your personal data includes information such as:

  • Name
  • Address
  • Phone number
  • Email address
  • Other data that could directly or indirectly identify you

Our Privacy Policy will explain to you what data we collect, and how we use your personal data.

What data is collected?

Most of your personal data is collected from you when:

  • You sign up for our services;
  • You request assistance from our customer support team;
  • You complete surveys, subscribe to newsletters, or request other information from us;

In order to deliver the best Services to you, we may collect the following information:

Purchase related information is collected when you sign up for our Services. This information may include your name, address, phone number, email address, credit card information, etc.

Website Usage Data is automatically collected when you interact with our website. This information may include data about your interactions with website features, content and links contained in our website, time of interaction, browser type and configuration, operating system used, IP address, language preferences, and other cookie data. While none of this data will allow us to directly identify who you are, some of this data can be used to approximate your location.

Supplementary Data may be received about you from third party sources, such as public databases. We may combine this data with the information we already have about you in order to maintain accuracy of our records, and provide products and services that you may be interested in.

How we use data

We believe in minimizing the data we collect. We will only use your data when we have been given permission to do so, when it is needed to deliver the Services that you have purchased, or for legal compliance or other lawful purposes. These usages include:

Delivering, updating, and improving the Services that we provide to you. We collect various data relating to your purchase, use, and interactions with our Services. We use this data to:

  • Improve and optimize the effectiveness of our website and Services
  • Identify and investigate security risks, errors, problems, and needed enhancements to our Services
  • Detect and prevent fraud and abuse of our Services
  • Collect statistics about the use of our Services
  • Analyze how you use our Services and which of our Services are most relevant to you

Most of the data that we collect is statistical data about how people use our Services and is not linked to any personal data.

Sharing with trusted third parties. We may share your personal data with affiliated companies within our corporate family and with trusted third party service providers in order for them to perform certain tasks on our behalf. This may include:

  • Processing credit card payments
  • Delivering content and communications to you (such as email)
  • Analyzing website usage and customer demographics
  • Serving advertisements
  • Conducting surveys
  • Managing customer relationships

We only share what is needed for the third party to perform the tasks on our behalf. These third parties are prohibited from using, sharing, or keeping your personal data for any other purpose, and are bound to strict data processing terms and conditions.

Communicating with you. We may contact you directly or through a third party service provider regarding the Services that you have purchased. We may also contact you with offers for additional services if you give us consent, or when it is allowed based on legitimate interests. The methods of contact may include:

  • Email
  • Phone calls
  • Text messages

You may update your newsletter subscription preferences by contacting us as described in the “Contact Us” section below.

Website analytics. We use various third party web analytics tools such as Google Analytics to collect information on how you interact with our website. This data may include information on which pages you visit, how much time you spend on each page, which operating system and browser you use, and geographic location information. These tools will place cookies in your browser for this purpose which can only be used by the service provider. The data collected may be transmitted to and stored by these service providers in a country other than where you reside. This information does not include personal data such as names, address, email addresses, etc, and will be stored and used in accordance with their own privacy policies. You can control the technologies that we use through changing your browser settings.

Targeted Advertisements. Our third party partners may use technologies such as cookies to gather information regarding your activities on our web pages and other websites in order to provide you with advertising based on your interests, and to measure the effectiveness of the advertisements.

Compliance with legal, regulatory, and law enforcement requests. We cooperate with law enforcement and government officials and private parties to comply with the law. We will, in our sole discretion, disclose any information about you to such parties as necessary to respond to claims and legal processes, to protect our property and rights or the property and rights of a third party, to protect the safety of the public or an individual, or to prevent or stop illegal or unethical activity.

If we are legally permitted to do so, we will take reasonable steps to notify you in the event we are required to provide your information to third parties as part of a legal process.

What are cookies, web beacons and similar technologies?

These technologies are small files placed on your computer, tablet, mobile phone, or whatever device you are browsing with (collectively, “device”) that allows us to record information when you visit or interact with our websites, applications, and other tools.

Cookies are small text files that are placed in the memory of your browser or device when you visit a website. They allow the website to recognize that particular browser or device. We use cookies in various ways, such as:

  • Keeping track of information you have provided us (for example, keeping items in your shopping cart).
  • Remembering your website preferences.
  • Measuring your use of our websites so that we can improve them and tailor them to your interests.

Web beacons are snippets of programming code included in web pages, emails, and ads that notifies us or our trusted third party service providers when those web pages, emails or ads have been viewed or interacted with.

Cookies, web beacons and similar technologies serve various purposes, but are essential in allowing our websites and services to function properly. Without these technologies, we will not be able to provide you with essential features such as secure areas and shopping carts. Accepting the use of these technologies is a condition of using our websites, services, and other applications.

How to manage cookies, web beacons and similar technologies

You may block cookies by activating the setting on your browser that refuses cookies. If you choose to block all cookies, it may limit your use of certain features and functions on our website or service. Unless you have adjusted your browser settings to refuse cookies, our system will automatically issue cookies as soon as you visit our website.
You may withdraw your consent at any time by deleting your cookies through your browser settings.

How we secure and retain data

We follow generally accepted standards to collect, store and protect personal data, including the use of encryption. We retain personal data for as long as it is needed to provide the Services you have requested, and thereafter for legal and business purposes. These may include retention periods:

  • Mandated by legal, contractual, or similar obligations;
  • For resolving, preserving, enforcing or defending our legal and contractual rights;
  • Needed to maintain adequate and accurate business and financial records.

Age restrictions

Our Services are only available for purchase for those who are over the age of 18. Our Services are not designed to target, entice, or be consumed by individuals under the age of 18, except as arranged and consented by their parents. If you know of or have reason to believe someone under the age of 18 has provided us with any personal data, please contact us.

Changes to our Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Please review this document from time to time so that you are aware of what information we collect and how we use it.

Contact us

If you have any questions or concerns regarding our Privacy Policy, you may contact us by:

  • Email: info@oraexpeditions.com
  • Mail: Ora Expeditions LLP
    115 Golf Course Road,
    Logan, UT, 84321
    United States
  • Phone: 801-885-4431

We will respond to all requests within 30 days.